Europcar Promise


Please download our Customer Satisfaction Questionnaire and and attach it to your email in order to provide us with details for your rental.

With Europcar you rent a lot more than a car

Being the "World's Leading Leisure Car Rental Company" means that we are committed to our customers. And we promise to deliver the best car rental experience through excellent customer service and high quality vehicles.

This is the Europcar Promise.

Only new cars

Only the newest cars are good enough 

All inclusive prices

All inclusive rates guarantee no surprises at the desk

24hour road assistance

Wherever you are, any time, we will not let you down

24/7 service in most major airports

Late night flight? On the red-eye? We'll meet your reservation

Flight Delayed?

Give us your flight number and we'll wait for you